I recently saw a spectacular chatbot fail. The kind that makes you cringe. And makes you wonder what the creator was thinking!
And it did fail quite spectacularly. Like, on the very first question.
Here is a sample conversation:
It failed so badly that the person interacting with it said "Brutal", either in pity or in contempt 🙂
The bot was created by me, of course.
What happened here? And how did I fix the problem?
You can watch my case study course to see what went on.
Why I created this course
This is a public, live, work-in-progress bot. That is, you will be able to see how I iteratively improve my bot based on user interactions, and from these lessons you can go and do the same for your bot.
The bot has started off from a fairly "dumb" baseline, as you will see when you watch the course. But it is an excellent teaching tool, which you will also see why when you watch the course.