DialogFlow | Feature Updates

Dialogflow Mega Agent Tutorial

Dialogflow recently introduced the Mega Agent feature. In this tutorial, I explain how you can get started with these Mega Agents. Why use the Mega Agent As the documentation mentions, there are a couple of main reasons to use mega agents: If you have a really large agent (>2000 intents), you have no option but to use mega-agents at this point. But if you are looking to use it to “simplify” your agent management across multiple teams, mega-agent is not an obvious solution to that problem. Also, I am not going to tell you whether you should use mega agents for your particular use case. The answer to that question depends on many factors and you need to consider a…

DialogFlow | Feature Updates

Dialogflow Template mode now deprecated

Update 17 Dec 2018: I mentioned earlier that I will write a post to explain how you can modify your bot to handle this change. I noticed that Svetlana from the Dialogflow team has provided a comprehensive answer for how to deal with this change.  I don’t really have much to add to that. Recently, it was discovered (unfortunately, there was no official announcement) that the template mode has been deprecated in Dialogflow. People going back to older template mode training phrases were shown this message. I intend to write a longer article about this in a later post, but for now, if you have been impacted by this change, please leave a comment below this article and explain how…

DialogFlow | Feature Updates

Automatic spell correction is available in Dialogflow API v2

2020 Update: It has been a while since I wrote this post. I have also confirmed with clients, and I can say that the autocorrect is now quite reliable. So you should use the feature, but remember that you don’t get the original query with the typo in the History and Training. Recently, Dialogflow made an important improvement to their service. They provide automatic spelling correction if there are typos in the user’s message. How to enable the feature First, make sure you are using an agent which is on API v2. Next, go to Settings > ML Settings and enable the Automatic Spell correction toggle. How it works So let us take a look at how well it works….